Somewhat Disappointed with my first Volvo Experience

I purchased about 3 weeks ago what seemed to be a fantastic V70 '02 plate from a Volvo dealer in Reading. The car is a S model with 43k on the clock and FVSH. After driving round for a couple of days I find that the Auto Gearbox is not very smooth - going to from R or N to D I get a 2 second pause and then a couple of significant jolts before I can pull away - also it had the Stop Neutral "feature" which coupled with this problem made driving a somewhat tiring experience. Also the car would stall when I started from cold and put it into gear. To add insult to injury it has kindly dumped a small pool of Transmission Fluid on my Drive :( I took it back to the dealer and they cleaned the ETM which seems to have solved the stalling issue and applied the Stop Neutral software upgrade - however this did not fix the problem and I was advised that I needed a new gearbox. No problem I thought - the car came with a 1 year Volvo warranty. Today I dropped off the car at the dealer and they got the assessor in to check before the car before they did the work - it seems the assessor has rejected the claim, no reason given and they said they will have to wait for the report until they find out why. So now I have a car which Volvo are refusing to fix and at the moment is not particularly pleasant to drive. This seems to be an unacceptable situation - does anyone have any advice on how I can get my car fixed - there is no way they can claim I caused the problem as I advised them in under a week that I was not happy with the car and their immediate diagnosis was that the gearbox needed replacing. Also this seems to be very low mileage for a gearbox replacement - my impression of Volvo's was that they run and run - however if something this major needs replacing so soon this does not inspire a huge amount of confidence. Rant over :)

Redress. 

If you have only had the car three weeks and bought it from a main dealer I would suggest you take it back and tell them you are rejecting the car and either they fix it to your satifaction or you require a refund. These are your rights under law. Go to read and educate yourself of your rights. Paul.

Redress 

Thanks Paul for the info - as I was browsing I found something similar on the Citizens Advice page - so this certainly re-inforces the message. The good news is that I have a replacement car from Volvo whilst mine is in for repair and my plan is to tell them that I will not be prepared to accept mine back until it is repaired to my satisfaction (hopefully the motivation for getting their car back should help focus them on repairing mine) Let's see what happens when I speak to them tomorrow :)

Good luck and be forcefull but polite if you are not happy. Paul.